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Sunday, February 24 • 09:00 - 10:15
#202: Getting to the Core of Member Service

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The primary role of a chapter board is to serve its members. PMI provides the Catalog of Core Services detailing the services chapters must provide to members. These services are designed to meet expectations, and are identified as the main motivations for individuals to join or maintain a membership with their local chapter. Attend this session to learn how to help your chapter focus on the individual through career development and personal growth.

avatar for Beth Ouellette, PMI-PBA, PMP, PgMP, PMI Fellow

Beth Ouellette, PMI-PBA, PMP, PgMP, PMI Fellow

Chapter Member Advisory Group (CMAG)
Beth Ouellette, CEO, The Ouellette Group, works with teams across the globe implementing value-added Portfolio, Program and Project Management best practices. Combining business management and technology skills, she has been successful assisting executive teams with organizational... Read More →
avatar for YeYoon Kim

YeYoon Kim

Chapter Partner (Regions 10 & 11) – Asia Pacific, PMI
YeYoon works in the PMI Asia Pacific Chapter Development arm in the Singapore office, where her role as Chapter Partner involves supporting and communicating with various stakeholders across the region to develop local PMI communities. She specifically works closely with the board... Read More →
avatar for Annie Sheehan, PMP

Annie Sheehan, PMP

Region Mentor – Region 10, Australia/New Zealand, PMI
Annie is passionate about people and project management. She has over 20 years’ work experience in a variety of industries. Annie has experience at the project, program and portfolio management level and has delivered transformational change for a number of organisations around... Read More →

Sunday February 24, 2019 09:00 - 10:15 GMT+07